Enterprise Systems

Main Content

Enterprise Systems

Enterprise Systems

The University requires enterprise-level computing services and systems to operate, grow, and excel. Enterprise Systems (Systems) manages the hardware, data and backup storage, and operating systems for hundreds of University servers and systems, both on and off campus. This includes central storage, as well as the public and private cloud systems that support critical software infrastructure servers. Enterprise Systems work keeps SIU business, office productivity, and communication systems functional and secure. A variety of applications, systems, and services (managed by various SIU units) are built on top of these servers. Our staff includes system administrators, system operators, and technical support specialists with expertise in server hardware as well as Windows and Linux operating systems.

Responsibilities

Systems is responsible for the hardware and operating systems of campus-wide physical and virtual server systems across and off campus. These systems require flexible, fault-tolerant, and redundant server and storage resources. Our system administrators engineer and manage these server and storage environments to support the requirements of SIU’s educational business systems, while balancing with the environmental integrity of Office of Information Technology systems.

Services/Systems/Areas Supported

A variety of applications, systems, and services are built on top of these servers:

  • Windows- and Linux-based Server Provisioning and Maintenance
  • Virtual Machine Support
  • File Storage
  • Backup and Recovery – File and Server
  • Office 365 Software (Exchange Online-email, SharePoint Online-collaboration, Skype for Business Online-conferencing)
  • EMS -  Online Scheduling
  • Identity Management and Active Directory
  • Server Monitoring: Zabbix and SCOM
  • Single Sign-On (SSO via ADFS, Shibboleth)
  • Data Center Rack Space
  • Web Infrastructure