Resources

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Resources for LAN Administrators

As a LAN Administrator you are the source of technology information and assistance for the people you serve, but this does not mean that you have to be the person who knows everything. Whether you are part of our centralized OIT team or working in a de-centralized department, there are other LAN Administrators who you can contact if you have questions, want to share some ideas, or need additional resources. Additionally, the Office of Information Technology is always here for you. See the list of OIT resources below.

List of Other LAN Administrators

Desktop Support Services (for Centralized IT Departments)

SIU Technology Support
SalukiTech  Phone Support, 618-453-5155
SalukiTech  Email Support
SalukiTech Service Portal  Create a Help/Service Ticket
SalukiTech Service Center  Repairs on Personal and University-Owned Devices
Complete List of all Support
Administrative Tools
Bitlocker Administration and Monitoring
Building Lookup
Cherwell
Identity Finder Console
MOVEit
NetDisco
Network Engineering Portal
Remote Server Administration Tools (RSAT)
Technology FAQ's
Windows OS Downloads
Assistance with Centralized Systems and Services
Enterprise Apps—creates, manages, and maintains enterprise-wide applications
Enterprise Systems—installs and maintains university servers
Networking—installs and maintains university networks
Printing Services—procures, installs, and services university owned networked printers
Securitymonitors SIU systems to identify vulnerabilities and remediate intrusions on the network
Technology Services—procures, installs, and services university-owned technology devices
Telecom—installs and maintains telecom systems