FAQ

Main Content

  • Is there a recommended browser for all the systems? 
    All the Student Information Systems are certified to use Internet Explorer.

    Note: As of Chrome version 42 and Firefox version 53, NPAPI plugin support has been removed. This is what allows the browser to launch the Java plugin required to run applications such as Argos and INB (Banner). Additionally, Microsoft Edge does not include support for ActiveX, which is what Microsoft uses to launch Java. Many computers on campus are running the ESR (extended support release) version of Firefox, which does still support NPAPI. At this time, it is recommended to use Internet Explorer or Firefox ESR when using SIS applications.
  • What version of Java should I use? 
    Please try to keep your java up-to-date for security purposes. In most cases we have found no problem with the latest java. If we encounter trouble with a java release or version we will add additional information on the Announcements page.
  • When is your scheduled maintenance time? 
    Scheduled maintenance is from Saturday at 6 p.m. to Sunday at Noon.