Service Catalog | Southern Illinois University

PROVIDING THE TECHNOLOGY YOU NEED TO SUCCEED

The Office of Information Technology provides extensive technology services and tools to students, faculty, and staff. Our goal is offering you the technology and support you need to be more productive and successful in your academic, research, and work-related efforts.

Administrative Information Systems (AIS)

Request assistance from the Administrative Information System's team.

Centralized Device
Support Services

Request services or assistance with anything computer, software, or peripheral related.

Computer and Mobile Device Deployment

Request assistance with setting up a new employee's computer and/or mobile devices.

Connectivity

Learn how to get connected, use, and request help with campus internet.

Development and Alumni Relations (DAR)

Request services or assistance related to Advancement Services or the SIU Foundation.

OIT Incident Tracking
and ITSM Tools

Request assistance with our ISTM tool, also known as Cireson.

Personal Account Services

Manage departmental or personal accounts from email to Network ID's and HRSS.

Security
Services

Request services or assistance with spam/scam, compromised accounts, and more.

Student Information
Systems (SIS)

Request services or assistance from the Student Information Systems' team.

Unit4 Business World

Foundation Services fianancial application for processing donations to the University.

BigDawg
Computing Cluster

Request services, assistance, or report a problem with SIU's BigDawg Computing Cluster.

View Offerings

Change
Management

Submit a Change Advisory Board (CAB) request or request assistance.

Computer
Purchasing

Request services or assistance with anything computer, software, or peripheral related.

Data Analytics Platforms

Request services or assistance related to PowerBI or Institutional Research.

Customer Software
and Applications

Request services or assistance with anything computer, software, or peripheral related.

OIT Marketing
and Training

Request services or assistance with OIT communications or training offerings.

Raiser’s Edge

Foundation Services tool for storing information about alumni, staff, or donors.

Server
Administration

Request assistance with services such as file shares and virtual machine.

Strategic Support
Services

Request assistance with services such as technology integration advocacy.

Campus
Printing

Request services, assistance, or report a problem with a campus printer.

Cloud Services
Administration

Request assistance with cloud related services such as virtual desktop.

Conference
Services

Request assistance with conference rooms or virtual meetings for large events.

Deskside Support Services

Request services or assistance with anything computer, software, or peripheral related.

Learning Management
System Platforms

Request assistance with educational, research, and classroom resources.

OS
Management

Request services or assitance related to patch and policy deployment.

Remote Staff Support

Request services and assistance related to integrated business applications. 

Service and Workflow Automation

Request services and assistance related to the automation of workflows.

Unified
Communications

Learn how to get connected, use, and request help with campus telephones.