Deskside Support Services
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Office of Information Technology
625 Wham Drive
Carbondale, Illinois 62901
618-453-5155 | F: 618-453-3000
salukitech@siu.edu
Main Content
Deskside Support Services
Request services or assistance with anything computer, software, or peripheral related.
- Services
- Get Help
- Knowledge Base
- Information
Classroom/CLC Tech |
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Request assistance with classroom or computer lab technology issues. | |
Assistive Technology |
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Request assistive technology or support. | |
In-Person Training |
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Request In-Person Training. | |
Online Training Resources |
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Request Online Training Resources. | |
Computer/Device Assistance |
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Request assistance with a computer/device. | |
Hardware Peripherals |
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Request suppport for a problem with a mouse, keyboard, or other peripheral device. | |
Server Access/Map Drive |
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Request the creation of, or access to, a file share network drive. | |
Software Installation |
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Request assistance with software installation. | |
Local/Personal Printer |
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Request assistancewith a local/personal printer. | |
Academic and Administrative Technology |
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Request assistance with Academic and Administrative Technology. |
Contact SalukiTech:
Phone: 618/453-5155
Chat: salukitech.siu.edu
The SalukiTech Solution Center maintains a Knowledge Base full of useful instructions, articles, and other relevant resources.
Users and Customers
This service is available to SIU faculty, staff, students, alumni, and retirees.
Related Platforms and Services
Windows, Mac, and Linux.
Costs
This service is free of charge unless otherwise noted.
Hours
Normal Support hours are 8:00 a.m. to 4:30 p.m. Monday through Friday.