ITHelp | Tech Training | SIU

ITHelp

ITHelp is the tool used by customers to request assistance or services from the Office of Information Technology and other technology entities on campus.

Technology analysts use ITHelp to assist with their efforts to track, organize, prioritize, and document customer requests.

ITHelp

Learn how to use the ITHelp Customer Portal.

ITHelp - Analyst

Learn how to use the ITHelp Analyst Portal.

Menu Bar - Analyst

Learn about the ITHelp Analyst Menu Bar.

ITHelp Bot - Analyst

Learn how to use the ITHelp Bot for analysts.