Departmental Network ID
Create Departmental Network ID Accounts
SIUC Departments are allowed, by request, to maintain a Departmental Network ID. This ID should be directly linked to an individual and used for departmental business and communications. To obtain a Departmental Network ID, the department is required to submit a request to Information Security. The request should be approved and signed by the Requestor's supervisor (preferably the Campus Unit Head) and submitted to the Director of Information Security for approval. This Departmental Network ID will be maintained for as long as it is directly linked to a currently verifiable faculty or staff member and until otherwise notified by the requesting department.
"Change of Owner" of a Departmental Network ID
SIUC departments can request a "Change of Owner" for an existing Departmental Network ID. To do this, departments will need to submit a Departmental Network ID form. The proposed owner (Requestor) will have to submit the form and include the existing Departmental Network ID and associated email address.
Disable a Departmental Network ID
In situations where a department is no longer using a Departmental Network ID, they can request that it be deleted by submitting a Departmental Network ID form.
Vendor Departmental Network ID
SIUC departments may request a "Vendor" ID for the purposes of giving Network Access to a vendor on a temporary basis. Departments are required to submit a Departmental Network ID form for this. In such instances an SIUC employee should be listed as a "Requestor". Vendors will not receive an SIUC email.
1. To submit a Departmental Network ID request, go to ithelp.siu.edu in your browser.
2. Login to the portal using your SIU credentials. Click the use SAML link if you are not logged in automatically.
3. Click “Help, I Need Something.”
4. Complete the fields on the request form, making sure to include your phone number or email address so an IT Support Associate can follow up with you if necessary.
5. When you are done, click the Save button at the bottom of your screen. Your ticket will be submitted to SalukiTech, who will then assign it to the appropriate person or team on your behalf.
If you have any questions or need additional assistance, please send an email to email@example.com and someone will reach out to you soon.