SalukiTech Solution Center
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Contact Us
Office of Information Technology
SalukiTech Solution Center
Morris Library, 1st Floor
618-453-5155
Toll-Free: 866-718-4357
618-453-5155 | F: 618-453-4152
salukitech@siu.edu
Main Content
SalukiTech Solution Center
The SalukiTech Solution Center provides help to faculty, staff, and students over the phone, by email, chat, in-person, or through the help portal. The SalukiTech team provides solutions to get you up and running quickly, and works to make the experience as stress-free as possible. We look forward to helping you!
Ask Us Hours FAQ Personal Equipment Repair
Ask Us
The SalukiTech Solution Center is available to you by phone, email, and live chat—almost everyday of the year.
When contacting the Solution Center, please have the following information available:
- Your name
- Dawg Tag number
- Your phone number
- Your location if on campus
- Type of device (Laptop/Tablet/etc.)
- Operating System (Windows, Mac, Linux, Android, iPhone)
- A description of the issue
Hours
| Monday-Thursday | Friday | Saturday | Sunday |
|---|---|---|---|
| 8 a.m. - 7:00 p.m. | 8 a.m. - 4:30 p.m. | Closed | Closed |
| Monday-Thursday | Friday | Saturday | Sunday |
|---|---|---|---|
| 8 a.m. - 7:00 p.m. | 8 a.m. - 4:30 p.m. | Closed | Closed |
| Monday-Thursday | Friday | Saturday | Sunday |
|---|---|---|---|
| 8 a.m. - 12 p.m. 1 p.m. - 7 p.m. |
8 a.m. - 12 p.m. 1 p.m. - 4:30 p.m. |
Closed | Closed |
*Note: Hours during University holidays and breaks may vary.
*Note: Additional hours and support can be found in the Computer Learning Centers (CLCs)
FAQ
What is my Network ID?
Your network ID number, combined with your password, allows you access to technology across campus. Your network ID is different than your DawgTag number—it has an SIU prefix: SIU85xxxxxxx.
Where do I go to install Microsoft Office?
You can download up to five FREE downloads of Microsoft Office on to your personal device through the Office 365 Portal.
How do I get my email address?
Your email address is automatically assigned to you. The email address is formated this way: firstname.lastname@siu.edu. Check your email address on NetID. Some features in SIU technology systems—D2L and SalukiNet—require an email address to function.
How do I connect to WiFi?
To easily connect to eduroam and solve many connect problems visit the wireless configuration utility to run a wizard.
For a more comprehensive list of resources, vist the Office of Information Technology's website.
Personal Equipment Repair
Did your hard drive crash? Do you have a cracked screen? Do you have other repair needs?
