Frequently Asked Questions

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Last Updated: Jun 04, 2025, 11:51 AM

Find Answers to Common Questions

Please click on the questions below for additional information.

What is an SSID?

An SSID is a name that is used by the wireless controller in your computer to talk to the network. This is similar to a normal conversation, if your name is called out; you listen and participate in the conversation. If someone else's name is called then you may or may not listen. The SIU Campus has set a few names to be consistent all across the university. They are listed below:

  • "eduroam" (without the quotes) for wireless on campus and in residence halls
  • "SIU-Guest" (without the quotes) for visitors on campus
  • "SIU-limited" (without the quotes) for wireless in residence halls (only for devices not capable of connecting to "eduroam")

Why am I prompted for login credential multiple times?

You have (most likely) incorrectly entered your credentials, or you may have been locked out for multiple failed attempts. In this case, please contact SalukiTech.

What is the username and password to connect to SIU's WIFI?

Your username is your Network ID (SIU+ your DawgTag number). The Password field is the 16+ character password associated with this account.

For example:

Username: SIU850123456
Password: **************** (your Network ID password)

If you are a student or a faculty or staff member and have not yet claimed your Network ID, you will want to do that first by going to the NetID website.

Detailed instructions for claiming your Network ID can be found in our OIT Knowledgebase.

If you need additional assistance, please contact SalukiTech at 618-453-5155.

Is there a limit to the number of devices that can connect to the network?

Currently, there is no set limit on how many devices can connect to the network at a given time.

Are gaming consoles permitted on the wireless network?

Game consoles and steaming devices are not compatible with the security requirements that are enabled on Eduroam and guest networks. However, if these devices are located in a residence hall, there is a wireless network setup for their use.

View Our Residence Hall Connection Guide

Note: Some media streaming functionality will not be compatible under SIU-limited, including but not limited to AirPlay and Chromecast.

What devices can NOT connect to campus WIFI?

Unsupported devices: 

  1. Amazon Kindle
  2. Nintendo DS, DSi, DSi XL, DS Lite, 3DS
  3. Nintendo Wii
  4. Sony PSP, PS2, PS3, PS4
  5. Chromecast
  6. Google TV
  7. Apple TV
  8. Wireless Printers
  9. Xbox, Xbox 360, Xbox One, Kinect

NOTE: Any device that doesn’t support WPA2-Enterprise wireless security or 802.1x wireless security will not be able to connect to eduroam.