New Employees
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Technology Resources for New Employees
As a new employee, you are probably overwhelmed with information. As often happens, if you are not told something when you start to work, it may never come up again. To make sure that you do know about the technology tools and resources that are available to you on campus, the Office of Information Technology assembled this list, complete with the contact information you will need.
The most important piece of technology information that you, as a new employee, should remember: if you need help contact SIU’s technology experts by calling SalukiTech by phone at 618-453-5155 or by email at salukitech@siu.edu.
Your DawgTag, Network ID, and AIS Number
As a new employee you will be assigned three numbers that can be confusing: your Dawg Tag Number, network ID number, and AIS number. Your Dawg Tag number is a campus ID. Your Network ID is the credential that along with a password allows you access to technology systems across campus. Your AIS number is your employee ID.
Dawg Tag number
Every faculty and staff member is assigned a Dawg Tag number when hired by the University. It is your identification number within campus records. It is not, however, the same as your network ID number. Although your network ID includes your Dawg Tag number (preceded with SIU i.e. SIU85xxxxxxx) the network ID identifies you to technology system across campus. You will need your Dawg Tag number to claim your network ID during your first day of employment.
Use the Dawg Tag lookup page if you cannot remember your Dawg Tag number
Network ID
Your network ID is used to access technology resources on campus such as SalukiNet, SIUonline (D2L), Computer Learning Center computers, Morris Library computers, Wi-Fi (wireless networking), the Virtual Private Network (VPN) to log in from off campus, and more.
When you are hired, Southern Illinois University issues you a Dawg Tag Number i.e. 85XXXXXXX. You will use this number to “claim” your network ID which is slightly different. Your network ID is your Dawg Tag number with and SIU prefix: SIU85XXXXXXX.
If you need help claiming your network ID visit the Network ID Help page or contact SalukiTech at (618) 453-5155 or by email at salukitech@siu.edu.
AIS Number
Your AIS number is your employee ID number. This is the number used to identify you in the University’s administrative systems such as human resources and payroll.
You will retain your Dawg Tag, network ID, and AIS number permanently. These numbers provided continued access to your SIU and employee information through Human Resources Self Service (HRSS), even after you leave SIU.
Email Access and Assistance
How to get an email address
Your email address is automatically assigned to you after your employee contract is processed. The email address is formatted this way: firstname.lastname@siu.edu. If this email address is already taken a number or middle initial may be added.
Where do I access my email?
You can access your email at office.siu.edu. Email is provided for staff via Windows Outlook.
How to get into your email if you are locked out
If you are unable to access your email, contact SalukiTech at (618) 453-5155 or by email at salukitech@siu.edu. You can also submit a help ticket using the SalukiTech Portal. If you think your account has been compromised the safest option is to call SalukiTech.
Access to Computers and Labs
If your work requires that you have access to a computer, your department will provide you with a one, or with access to a shared device, and get you set up to use it. If you need access to additional computers for yourself or for classes that you teach, look over the following information.
What if I need access to a computer?
The University has multiple computer labs located across the campus. Staff, faculty, and students may use computers in any of the computer labs across campus as lab hours and availability allows.
Hours vary, but the labs are open during regular business hours, and stay open well into the evening. Most labs offer computers with Windows operating systems, and offer all of the software included in the Windows Business Suite. Some labs offer computers with a Mac operating system. Locate a lab.
If a class requires specialized software, computer labs in that department are loaded with the software needed to do your work.
If you teach a class that requires specific software, and the software has been approved and purchased, you may request that a lab load legal copies of the software onto the lab machines. Contact SalukiTech to request that software be loaded on lab machines. The software may be removed at the end of the semester, and will be removed if the license expires.
Can I reserve a computer lab?
Faculty and staff can reserve lab space that has computers available at each station for participant use. The Computer Learning Center (CLC) labs are available for student, faculty, and staff use individually or for classes. These labs are located across campus for maximum convenience. You can see a list of these labs on the CLC webpage.
There are also computer labs on campus that are managed by University colleges and departments. These labs may be more closely aligned with your needs, and may be closer to you and your students. Each college/department determines who can use labs under their management.
Requesting a lab for an entire semester should be done as far in advance as possible. This list of Computer Learning Center labs shows which labs are available, their locations, who to contact, and how to make requests.
Requests to have specific software installed should be made when reserving a lab. Software must be approved and legally licensed. Only lab staff may load software to lab machines.
Lab availability for one-time use depends on regular classroom use during the semester. This list of Computer Learning Center labs shows which labs are available, their locations, who to contact, and how to make requests.
Morris Library has a large number of well-equipped rooms that may be reserved for intermittent use. These rooms are managed by the library; availability depends on previous obligations. To learn more or to request a room, submit the Event Space Application found on Morris Library’s Public Space page. All library computers have Windows Professional Suite installed, as well as common browsers and internet access. Specific, legal software may be installed with prior authorization from the library. The library will work with you to install, test, and confirm application functionality and connectivity prior to the class or event. All extraneous software and participant work is removed immediately after the session. Look on the library spaces page to find the location of the labs.
How do I log in to a campus computer?
You can login to a campus computer using your network ID (SIU85xxxxxxx) and your password. If you have questions or cannot log in, contact SalukiTech at (618) 453-5155 or by email at salukitech@siu.edu.
What if I need expensive/specific software installed in a lab?
If you teach a class that requires specific software in class or for student use, contact your department to see if the software you need is available. There are really two questions here: does your department own the software, and/or is the software available somewhere on campus? If your department does not have licenses for the software, contact the Office of Information Technology via SalukiTech at (618) 453-5155 or salukitech@siu.edu, or enter your question in the SalukiTech Help Portal. OIT may know of existing campus licenses and/or can see if the software is available through one of our vendor contracts. If the University does not own the software, you will need to discuss any purchase of the software with your department.
Access to Printers
Printing job-related documents
If you use a computer for your work at SIU, your department will set up your system to access a network printer. Your department will also let you know if there is a charge associated with work-related printing. For example, printing on a University printer might need to be charged to a grant account.
How can I access a printer?
Your department will provide you with information on how to print documents for University business.
How do I print a personal document on campus?
Universally accessible printers are maintained across campus by SalukiTech Printing Services. These printers are set up to pay-as-you-print, and are primarily for student use. Faculty and staff may also pay to use these printers to print personal documents—up to 11 x 17, in black and white or color. To access a printer from a personal device you must download printing software to your machine, and have an SIU Faculty/Staff ID with Debit Dawg funds loaded on the card (guest printing cards can also be purchased at Morris Library if you do not have your ID with you).
Should I buy a printer?
Individual printers are expensive to operate and difficult to service. The Office of Information Technology encourages all employees to use the networked printer assigned to their area. To get access to the networked printer in your area, submit the Printer Access Request Form. Ultimately, permission to procure a printer for your desktop resides with your department. You should not bring a personal printer to campus.
Wi-Fi, Network, and Remote Access
Accessing Wi-Fi on campus
SIU uses eduroam as its wireless service on campus. You should find the eduroam SSID (the network name) in your devices’ network set up list. Set up is easy—just enter your SIU network ID and password—you’re connected! One caveat: we recommend that you enter your credentials while on campus, and add siu.edu at the end of your network ID (SIU 85xxxxxxx.siu.edu). If you set up eduroam this way, you can access the eduroam network at thousands of institutions across the country and around the world without having to ask for network access.
Once you set up your devices to access SIU Wi-Fi/eduroam you are theoretically good to go from that point forward. You will need to reenter your credentials if you change your password or on those rare occasions when a device drops your log in information.
Can I use the SIU-Guest Wi-Fi network?
Although you can certainly access “SIU-Guest” Wi-Fi, you will need a password—a password which changes every semester. Using your own credentials is quicker and easier. SIU-Guest is typically reserved for guests of the University, and offers limited access to SIU resources. If you or a guest need to connect to this network, follow our Connecting to SIU-Guest step-by-step guide.
Remote access—working off campus
Faculty, staff, and students with specific needs can access the Campus Area Network while working remotely, but you must request access to SIU’s Virtual Private Network (VPN).
Remote access for vendors
VPN service is also available for vendors/consultants working with departments across campus. Requests for VPN service for vendors/consultants can be made through SalukiTech at (618) 453-5155 or by email at salukitech@siu.edu.
Access to BigDawg
SIU has BigDawg, a high-performance computing cluster that is available to faculty and supervised students doing research. BigDawg has enormous computational ability, vast memory and storage capacity, and incredible speed. To access the supercomputer, you must complete a simple request form. Once approved, you need to attend a group or individual startup session to learn how to access BigDawg. For more information about BigDawg, contact Research Computing and Cyberinfrastructure at (618) 453-4297 or by email at research-computing@siu.edu.
BigDawg specifications
The BigDawg cyber “cluster” contains 800 CPUs cores and two high performance GPUs (with 2,880 more cores each), and has a theoretical maximum of more than 34 teraflops (one teraFlop is a million million) mathematical calculations per second.
It is your responsibility to back up your work
If you use BigDawg for important work—for example your research—you are required to take responsibility for this work and to make regular backups to the cloud or to an external hard drive.
Access to Student Information Online
The majority of student information can be located in and accessed through the SalukiNet portal. SalukiNet allows faculty and staff access to student information, if their job requires it and if they have the credentials to access it. The appropriate credentials are determined and set by your department. However, seeing the tasks and tools available to you is set in SalukiNet as a “Role.” If you need assistance, contact SalukiTech at (618) 453-5155 or by email at salukitech@siu.edu.
Access to Your SIU Employee Information Online
The Human Resources Self Service system (HRSS) allows SIU employees to access online information like pay slips and W-2 forms, and provides the ability to change their employee information. Only employees with a valid network ID and password can access HRSS. Since this is employment information, the Office of Human Resources provides comprehensive information and directions for using HRSS, and can provide you with additional assistance.
Avoid Malicious Scams and Hacking
Although the University has many security systems in place, you are a critical link to your own cyber security. Your knowledge about scams, phishing, and other internet security issues help keep your information safe from malicious hackers. Keeping yourself safe helps keep the campus community secure.
Learn how to stay safe online
The most critical component of online security is you. SIU has many security tools and mechanisms in place to keep University systems and information safe from a security breach. Despite our best efforts, we need every member of the campus community to learn how to stay safe online and help maintain a secure virtual environment.
Avoid scams
Scams and phishing are the most common security threats on campus. If you receive what you believe to be a scam email, notify the security team and forward the email to SalukiTech. If you are worried that you have been scammed, you can call SalukiTech at (618) 453-5155 for immediate help.
Do not use illegal software
Many people download unlicensed software to save money. You may think this does you no harm. What you may not realize is that you cannot get “patches” and “updates” for illegal software. These updates help keep your system secure as hackers develop new and more sophisticated scams. Using unlicensed software is illegal! You cannot load any unlicensed software to University equipment. Moreover, you are strongly advised by SIU Security to use licensed software on your personal devices. SIU offers faculty and staff access to FREE Microsoft Office tools. Other software may be available to you at a faculty/staff discount. Check out available software on the SalukiTech website.
Secure Your Information and Devices
Security for University-owned devices
If you need help securing your information or your University-owned device, call SalukiTech at (618) 453-5155 for immediate help. They can determine if you have sufficient and current anti-virus software and malware on your system, apply current patches and updates, or take remedial action if you have been infected or hacked. On a University-owned device, you should be protected, but breaches can happen. The SalukiTech team can provide you with peace of mind, and correct any security issues.
Should my University-owned device be encrypted?
If you are using a mobile, University-owned device it is important that you have encryption software working on the device. This helps ensure that if the device is lost or stolen that your information is protected. If you need help securing your information or your University-owned device, call SalukiTech at (618) 453-5155 for immediate help.
Get Phone Access
What if I need a phone or need to order a phone for a new employee?
When a new employee joins the University, the department’s office staff or the employee’s supervisor can request phone set up/installation for the new employee. To request new service, and explain exactly what is needed, complete a Telecommunications Service Request form. If you have questions, contact SIU Telecommunications at (618) 453-2484 or by email at telecomtsr@siu.edu for assistance.
What if my phone is not working?
All phone issues are handled by SIU Telecommunications. If your phone is not working, notify your supervisor first, then submit a Telecommunications Service Request form. If you have questions, contact telecommunications at (618) 453-2484 or by email at telecomtsr@siu.edu.